About the Role
Job Overview:
The Operations Manager at Anchor Bay Cleaning will oversee all operational aspects of the business to ensure efficiency and effectiveness. This role requires strategic planning, leadership, and operational excellence.
Responsibilities:
Operational Management: Develop, implement, and maintain operational systems, processes, and policies.
Staff Supervision: Lead, manage, and train staff to ensure smooth operations and excellent service delivery.
Quality Assurance: Maintain high standards of cleaning and customer satisfaction.
Budget Management: Prepare and manage operational budgets, ensuring cost-effectiveness.
Client Relations: Handle client communications and resolve operational issues promptly.
Compliance: Ensure all operations comply with relevant laws, regulations, and company policies.
Safety Management: Implement safety programs and ensure compliance with health and safety regulations.
Requirements
Education: Bachelor’s degree in business management, operations, or a related field.
Experience: 5+ years in operations management, preferably in the cleaning or service industry.
Skills: Leadership, organizational skills, problem-solving abilities, knowledge of safety regulations, excellent communication, and proficiency in scheduling and management software.
About the Company
Anchor Bay Cleaning is more than just a cleaning service – it's a community dedicated to excellence in every aspect of our work. As a leading provider of cleaning solutions, we pride ourselves on our commitment to delivering exceptional service to our clients. But what truly sets us apart is our team. At Anchor Bay Cleaning, we believe in fostering a culture of respect, collaboration, and continuous improvement. From our skilled technicians to our dedicated support staff, every member of our team plays a vital role in upholding our reputation for excellence. We provide opportunities for growth, training, and advancement, empowering our employees to reach their full potential.
Join us at Anchor Bay Cleaning and become part of a team that's passionate about making a difference, one clean space at a time.